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Request a Report:

NEW: Use our Public Records Center portal to request records at this link  

The Records Section is the central repository for incident and Florida Traffic Crash Reports generated by the Volusia Sheriff’s Office. The Unit is also responsible for the sealing and expunging of arrest records.

Members of the public may request the following records through the Records Section:

  • Incident reports
  • Calls for service
  • Local record checks
  • Insurance requests
  • Uniform Crime Reports
  • Traffic accident reports (see below for more details)

What fees may apply?

  • Black and White, Single-sided copy: $0.15 each page
  • Black and White, Double-sided copy: $0.20 each page
  • Color, Single-sided copy: $0.25 each page
  • Color, Double-sided copy: $0.35 each page
  • True copy: $1.00 per copy
  • Body worn camera recordings and 911 audio: depends on research time
  • Extensive Research: Deposit required according to nature of the request.

Note: Extensive Research Fee is defined as a special service charge when the nature or volume of public records to be inspected is such as to require extensive use of information technology resources, or extensive clerical assistance or supervisory assistance or both.

What reports are obtainable and how do I obtain them?
Public Records may be requested from the custodian of public records as follows.

  • In person:
    Volusia Sheriff’s Office
    Records Section
    4th floor of the Thomas C. Kelly Administration Center
    123 W. Indiana Ave., DeLand
  • NOTE: To support the state's efforts to reduce the spread of coronavirus, most Volusia County government offices will reduce public office hours, starting Monday, March 23, until further notice.
    The temporary public access hours are:
    Mondays: 8 a.m. to noon
    Tuesdays: 1 to 5 p.m.
    Wednesdays: 8 a.m. to noon
    Thursdays: 1 to 5 p.m.
    Fridays: 8 a.m. to noon
    These new hours also apply to one area of the Volusia Sheriff's Office: the Records division and all other offices on the 4th floor of the Thomas C. Kelly Administration Center.
    Our district offices and other Sheriff's Office locations are not affected by this change at this time.
  • Telephone:
    (386) 736-5962 in the West Volusia area
    (386) 239-7782 in the Daytona Beach area
    (386) 423-3360 in the New Smyrna Beach area
  • Mail a request (printing fees may apply), along with a self-addressed stamped return envelope, to:
    Volusia Sheriff’s Office
    Records Section
    Volusia Sheriff's Office
    P.O. Box 569
    DeLand, FL 32721

All requests for public records will be filled in a timely manner during normal business hours, Monday through Friday, 8:00 a.m. – 5:00 p.m. excluding holidays.

Requests are usually processed in the order they are received and may have a delayed response due to the nature of the request, volume received and/or the staffing available to process the requests.

If the report is open or a capias has been requested, the report will not be available to anyone except the victim or the victim’s representative until the case has a disposition or is closed. The victim must show ID and the representative must state they are a representative in writing. Some open cases may not be available even to the victim (ex: Major Case crimes).

Release of Florida Traffic Accident Reports
Per Florida Statute Section 316.066, effective June 5, 2001, accident reports are no longer a public record under the provisions of Florida Statute Section 119.07 for a period of 60 days after the date the report is filed. However, they can be made available immediately to:

  • The parties involved
  • Their legal representatives
  • Their licensed insurance agents
  • Their insurers
  • Persons under contract with such insurer to provide claims or underwriting information
  • Prosecutorial authorities
  • Radio and television stations licensed by the FCC
  • Qualifying newspapers
  • State and Federal Agencies authorized to have access to such reports by any provision of the law

When making a request for an accident report which falls within the 60 day time period, one of the following types of credentials and/or identification must be provided in support of any claim for access to be the requested report:

  • Driver’s license or other governmental issued picture ID, identifying the requester as a party involved in the accident
  • Signed and notarized letter from an involved party authorizing the pickup of the report on their behalf
  • Letter from an attorney stating they represent a party involved
  • Formal written request from an insurance company on company letterhead or otherwise clearly identifiable request form for each report identifying the parties they insure
  • Written proof demonstrating one is under contract with an insurer for the specific report requested and identifying the insured parties
  • State or Federal Credentials and/or licenses
  • As approved by a supervisor in the Records Unit
  • Reports may also be obtained from the Accident Report and Retrieval Service on line for a fee

Acceptable forms of payment include cash, money orders, cashier’s checks, personal checks. The deposit payment and completed form can either be delivered in person or mailed to:

Volusia Sheriff’s Office
Attention: Records
P.O. BOX 569
DeLand, FL 32721

Note: Obtaining confidential information by someone who knows they are not entitled to do so constitutes a felony violation per FL Statute 316.066.

Volusia County Sheriff's Office


Administrative offices: West Volusia 386-736-5961 Daytona Beach 386-254-4689 New Smyrna Beach 386-423-3352

Non-emergency dispatch numbers: DeLand 386-943-8276 Daytona Beach 386-239-8276 New Smyrna Beach 386-409-8276 Osteen 407-323-0151

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