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Communications Center Pay and Benefits


Title Minimum Midpoint Maximum
Communications Aide $13.9402 $18.2965 $22.6528
Telecommunicator Call Taker $16.9444 $22.2395 $27.5347
Telecommunicator I $17.7916 $23.3515 $28.9114
Telecommunicator II $18.6812 $24.5191 $30.3570

Job benefits include the following:

Florida Retirement System
Health benefits, including long/short-term disability
Life insurance
Health and wellness program
Workers compensation
10 paid holidays
Employee Assistance Program
Partial Tuition Refund Program
Personal leave time
Military leave
Educational leave
Bereavement leave
Overtime and court compensation

How do I apply?

Apply online at:

What certifications are required as telecommunicator with VCSO?

9-1-1 Public Safety Telecommunicator certification
Emergency Medical Dispatch certification
CPR certification
NIMS IS100LeB certification
NIMS IS200 certification
NIMS IS317 certification
NIMS IS700 certification
FDLE CJIS certification
All noted certifications will be completed during the course of training once hired.

What kind of schedule do telecommunicators work?

12-hour shifts with rotating days off. Shifts also rotate approximately every 4 months from days to nights and vice versa.

Saturday Sunday Monday Tuesday Wednesday Thursday Friday
Off Off Work Work Off Off Work
Saturday Sunday Monday Tuesday Wednesday Thursday Friday
Work Work Off Off Work Work Off

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