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Become a Communications Aide

How to Apply

The Communications Aide position plays an important role as they serve as liaison for communication with Law Enforcement units requiring administrative assistance via the public safety radio communication system. If you would like the experience and the fulfillment of helping people, while working in an energetic environment where each and every day is different, then this is the career for you.

Apply today and Join our Team! Communications aide sitting behind computer

This position requires staffing 24 hours a day 7 days a week. A typical shift will consist of 8 ½ hours, totaling 40 hours in each work week. This position is mission essential and may require work on holidays, weekends and during emergencies.

Minimum Requirements

  • Graduation from high school or possession of a GED plus two (2) years of general clerical/secretarial work experience. A comparable amount of education, training, or experience may be substituted for the minimum requirements. Having met the minimum requirements, the preferred candidate will have prior radio, dispatch or prior law enforcement experience.
  • Pass computerized pre-employment test.
  • Pass an extensive background investigation.
  • Pass a medical examination.
  • Pass a drug screening.
  • Pass a computerized voice stress analysis (CVSA).
  • Attain NCIC/FCIC certification within 6 months of hire.

Interested parties

Should submit an electronic application at https://www.governmentjobs.com/careers/volusiaco?. **Please ensure you list either an email address or phone number that you can be reached at, along with your preference for contact when submitting your application. This is how both Volusia County Human Resources and the Volusia County Sheriff’s Office will attempt to contact you.

Hiring Process

Phase I: Application Period (30 day average open position listing)

Phase II: Testing & Interviews (4-5 week process)

  • Interviews will be held for applicants who successfully passed the Criticall examination and preliminary background investigation. The Criticall test requires a minimum passing score of 80% for non-data entry categories such as, decision making, memory recall, map reading and reading comprehension. The data entry section of the test has two categories; the passing average is 3600 KPH (Key Strokes Per Hour)

Phase III: Selection (4-5 week process)

  • Applicants selected to move to the final stage of the selection process will be required to complete the comprehensive background investigation, CVSA (Computerized Voice Stress Analysis), and medical evaluation.

Open Application 
Various dates as needed – check open positions periodically at https://www.governmentjobs.com/careers/volusiaco?

Position Location

Volusia County Sheriff’s Office Communications Center
3825 Tiger Bay Road
Daytona Beach, FL 32124

Additional Information

Additional information about CritiCall Pre-Employment Testing can be obtained on the CritiCall website at www.criticall911.com.

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