Public Information Officer
UPDATE: 12:40 p.m.
The issue has been resolved and all 911 cellular service has been restored. Thank you everyone for your patience and understanding.
LIGHTNING STRIKES AFFECTING 911 SERVICE
Lightning strikes this morning in the vicinity of Tiger Bay Road in Daytona Beach have temporarily knocked out 911 service for some cell phone users in Volusia County. The Volusia Sheriff’s Office’s Communications Center is reporting that some AT&T Mobility customers in the immediate vicinity of the lightning strikes are unable to call 911 from their cell phones. Other carriers also may have been affected.
The Communications Center is working with AT&T to resolve the issue as quickly as possible. Until the issue is resolved, cell phone users who are unable to reach 911 will need to call from a land line in order to get connected. We will advise as soon as the issue is resolved.
Administrative offices: West Volusia 386-736-5961 Daytona Beach 386-254-4689 New Smyrna Beach 386-423-3352
Non-emergency dispatch numbers: DeLand 386-943-8276 Daytona Beach 386-239-8276 New Smyrna Beach 386-409-8276 Osteen 407-323-0151