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Become A Communications Aide

How to Apply 

The Communications Aide position plays an important role as they serve as liaison for communication with Law Enforcement units requiring administrative assistance via the public safety radio communication system. If you would like the experience and the fulfillment of helping people, while working in an energetic environment where each and every day is different, then this is the career for you.
Apply today and Join our Team!communications aide sitting behind computer

This position requires staffing 24 hours a day 7 days a week. A typical shift will consist of 8 ½ hours, totaling 40 hours in each work week. This position is mission essential and may require work on holidays, weekends and during emergencies.

Minimum Requirements

  • Graduation from high school or possession of a GED plus two (2) years of general clerical/secretarial work experience. A comparable amount of education, training, or experience may be substituted for the minimum requirements.  Having met the minimum requirements, the preferred candidate will have prior radio, dispatch or prior law enforcement experience. 
  • Pass computerized pre-employment test.  
  • Pass an extensive background investigation. 
  • Pass a medical examination. 
  • Pass a drug screening. 
  • Pass a computerized voice stress analysis (CVSA). 
  • Attain NCIC/FCIC certification within 6 months of hire. 

Interested parties 
Should submit an electronic application through www.volusia.org, click “Career Opportunities”.  **Please ensure you list either an email address or phone number that you can be reached at, along with your preference for contact when submitting your application. This is how both Volusia County Human Resources and the Volusia County Sheriff’s Office will attempt to contact you. 

Hiring Process

  • Phase I: Application Period (30 day average open position listing)
  • Complete on-line county application at www.volusia.org
  • Qualified applicants will be contacted via email to schedule a date and time to take a computerized CritiCall pre-employment test. Testing will be held at the VCSO Communications Center at 3825 Tiger Bay Rd., Daytona Beach. 
  • Phase II: Testing & Interviews  (4-5 week process)
  • Interviews will be held for applicants who successfully passed the Criticall examination and preliminary background investigation. The Criticall test requires a minimum passing score of 80% for non-data entry categories such as, decision making, memory recall, map reading and reading comprehension. The data entry section of the test has two categories; the passing average is 3600 KPH (Key Strokes Per Hour) 
  • Phase III: Selection (4-5 week process)
  • Applicants selected to move to the final stage of the selection process will be required to complete the comprehensive background investigation, CVSA (Computerized Voice Stress Analysis), and medical evaluation.  

2017 Open Application Periods 
Various dates as needed – check open positions periodically at www.volusia.org

Position Location
Volusia County Sheriff’s Office Communications Center
3825 Tiger Bay Road
Daytona Beach, FL 32124

Additional Information 
Additional information about CritiCall Pre-Employment Testing can be obtained on the CritiCall website at www.criticall911.com.   

Volusia County Sheriff's Office

Administrative offices: West Volusia 386-736-5961 Daytona Beach 386-254-4689 New Smyrna Beach 386-423-3352

Non-emergency dispatch numbers: DeLand 386-943-8276 Daytona Beach 386-239-8276 New Smyrna Beach 386-409-8276 Osteen 407-323-0151

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